UK Daily Mail
May 14, 2012
The family of an 18-month-old girl who was pulled off a flight because airline employees thought her name was on the U.S. no-fly list are outraged because they have yet to receive a personal apology from the airline.
The parents, who do not wish to be identified, said they were left ‘humiliated’ after they were ordered off a JetBlue flight because airline staff thought their toddler, Riyanna, was a terror suspect.
Family spokesman Rick Abbot said that the family is still waiting for an explanation from the airline which blamed the problem on a computer glitch.
Mr Abbot told the New York Post: ‘This family hasn’t even gotten an apology. Nothing. JetBlue didn’t even call to say they’re looking into it.
‘JetBlue issued an apology to the media, but what kind of apology is that?
This article was posted: Monday, May 14, 2012 at 8:22 am