Caroline Humer and Sharon Begley
October 26, 2013
The website for Americans to buy insurance under President Barack Obama’s healthcare law should be working smoothly for most users by the end of November, a White House official assigned to fix Healthcare.gov said on Friday.
Jeffrey Zients also told reporters in a conference call that Quality Software Services Inc, or QSSI, will now serve as a general contractor to oversee repairs to the glitch-ridden website.
The administration has not had a technology company overseeing the entire project. Instead, the government decided early on that the Centers for Medicare and Medicaid Services, part of the Department of Health and Human Services, would serve as the system integrator.
Republican critics and technology experts have questioned whether the Centers for Medicare and Medicaid Services had the experience and know-how to handle such a complex task.