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China’s largest smartphone maker is working on an A.I. that can read human emotions

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April 20, 2018

SHENZHEN, China — Chinese tech company Huawei wants to change the way people talk to their artificially intelligent voice assistants. The firm plans to make those conversations more emotionally interactive, according to senior executives.

Voice-powered virtual assistants currently serve a functional role, by giving information — “What’s the weather like?” — or completing small tasks like turning on a playlist. Huawei wants to take that a step further and create a voice companion to fulfill some of its users’ emotional needs.

“We want to provide emotional interactions,” Felix Zhang, vice president of software engineering at Huawei’s consumer business group, told CNBC at the company’s annual global analyst summit in Shenzhen, China.

Huawei launched a voice assistant for the Chinese market in 2013 and said it’s looking to release an emotion-based AI software in the near future. The company says it has 110 million users of its voice assistance on a daily basis in China.

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This article was posted: Friday, April 20, 2018 at 6:41 am

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