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Lloyds Banking Group ‘Sorry’ Over IT Glitch

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Sky News
January 27, 2014

Lloyds Banking Group has apologised after customers were unable to withdraw money from cashpoints or pay for goods with their debit cards.

The group – made up of Lloyds, Halifax, Bank of Scotland and TSB – has 30 million UK account holders, and became aware of the difficulties on Sunday afternoon.

It later said the problems – which lasted for several hours and were blamed on a “server failing” – had been fixed.

A spokeswoman said: “We apologise that earlier today, between 3pm and 6pm, some customers were unable to complete their debit card transactions.

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This article was posted: Monday, January 27, 2014 at 6:36 am

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