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What could go wrong? Amazon testing crowd-sourced ‘Alexa Answers’ that will let strangers submit responses to users’ questions

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Daily Mail
September 16, 2019

Amazon has announced a new program for its Echo smart speakers that will put anyone with an Amazon account in charge of answering search queries.  

The program, called Alexa Answers, will let users browse a list of unanswered questions like ‘What is the state snack of Texas?’ (an example provided by Amazon’s own web page) and submit their response.

After the answer is entered into the database, the Echo’s voice assistant, Alexa, will start relaying it to other users with the same query and an addendum stating that the data is ‘according to an Amazon customer.’

Participants will enter their answers — 300 characters or less — on a dedicated website where they will then compete with other participants to earn points and badges for ‘good’ responses.’

The program was officially launched last year, but was invite-only and included a relatively small pool of customers.

Now Amazon is letting anyone across the country join in — a move that will most likely increase the number of user-submitted answers.

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This article was posted: Monday, September 16, 2019 at 4:21 am

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